About the Method
Legal teams face increasing pressure to do more with less. At Johnson Hana, we specialise in providing comprehensive Legal Operations support to help your legal team operate at peak performance. Whether you're looking to enhance your strategic capabilities or need tactical solutions for day-to-day challenges, we are here to guide you every step of the way.
What we do
Our Legal Operations services are designed to optimise and operationalise your legal function, allowing your team to focus on what they do best, delivering high-quality legal advice and support. Here's how we can help
Implementing change within a legal department can be challenging. We guide you through the process, ensuring a smooth transition and minimising disruption to your daily operations.
Change Management
Our data-driven approach helps you make informed decisions. We provide the analytics and reporting needed to measure the performance of your legal team and identify areas for improvement
Data Analytics
We support you in managing relationships with external legal service providers, ensuring you get the best value for your investment. This includes everything from selecting the right law firms to negotiating fees and tracking performance.
Vendor Management
Leveraging the latest legal technology, we help you select, implement, and manage tools that drive productivity and innovation within your legal team. From contract management systems to e-billing platforms, we ensure that technology works for you, not the other way around.
Technology Implementation
We analyse and streamline your legal processes to improve efficiency, reduce costs, and enhance service delivery. Our goal is to help you build a legal function that is not just reactive, but proactive and agile.
Process Optimisation
We assist in developing long-term strategies that align with your organisation's goals, ensuring that your legal function contributes effectively to the overall business objectives.
Strategic Planning
Industries we support
Media & entertainment
Manufacturing
Real estate
Energy & utilities
Healthcare
Technology
Financial services
Public/semi state
The Benefits
Continuous Support
We don’t just set you up and leave. We provide ongoing support to ensure that your legal operations continue to evolve and improve over time.
Expert Guidance
With years of experience in both legal and operational roles, our team offers expert guidance that is both practical and actionable.
Proven Results
Our track record speaks for itself. We have successfully helped numerous legal teams enhance their operations, leading to significant cost savings and improved efficiency.
Tailored Solutions
We understand that every legal team is different. That's why we offer customised solutions that address your specific needs and challenges.
Types of Service
Regulatory Implementation
With a proven track record in adapting to changing regulations like SCCs and DORA, we help organizations prepare using tech-enabled contract review tools, a risk-led approach and a team of experienced professionals.
Identification & Forensic Collections
Liasing with key stakeholders to identify custodians and data sources for collection. We perform legally defensible data collections from every conceivable storage media using industry-approved forensic software.
Managed Review Services
We provide end to end management of your discovery obligations from data collection through to production. With the ability to rapidly stand up an experienced scalable review team, deploy a cutting edge eDiscovery platform and combine it all with a professional legal project manager your review will be in safe hands leaving you and your legal advisors to focus on the bigger picture.
eDiscovery Technology
Access to the same market leading eDiscovery software used on our Managed Reviews along with the support of specialist project managers and technologists. Quickly prioritise your review to save time and costs with all training, reporting, system administration and technical services provided by Johnson Hana.
Compliance Programs
From data mapping to design and implementation of policies and procedures, our experts and legal project managers support organisations in implementation, audit, and management of their compliance programs.
Regulator Complaints
We assist organisations in regulated industries with managing their customer complaints processes, providing expert support for document review, root cause analysis and response letters. With flexible teams of professionals and a range of support options from resource augmentation to full end to end handling, we can deliver whatever your organisation's needs.
Impact Assessments
We have extensive experience working with clients both on the operational aspects of ensuring efficient and thorough impact assessments are carried out as required as well as assisting in conducting the assessments themselves.
BAU Contracting
We work with clients to support them on their “business as usual” (BAU) contracting, either on a fully outsourced basis or by providing surge capacity to busy inhouse teams. This helps clients to keep their inhouse teams fully focused on high value priorities, removing distracting, tedious low value contract work.
Data Subject Access Requests
We leverage a variety of different technology tools, combined with certified project management methodologies and expert review teams, to enable production of large data sets within tight deadlines, and without breaking the bank.
Contract Repapering/
Remediation Exercises
We provide end to end solutions to support your organisation in responding to regulatory change, mergers, acquisitions or divestments, comprising best in class contract review and lifecycle technology, counterparty outreach, negotiation subject to agreed parameters and defined approval workflows, project management and subject matter experts.
eDiscovery & Litigation Support
Each litigation is unique to every client, so we collaborate with clients to offer tailored playbooks, technology, and workflows, ensuring their discovery obligations are met within budget and needs.
